About Unipass

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What is Unipass?
Unipass is a free and very easy to use replacement for usernames and passwords in the UK financial services sector, provided by OSIS (see below). A Unipass Certificate is a digital certificate (a small file) that you can install on your machine and associate with your Assureweb account, and all your other accounts that support Unipass. Once you have done this you will no longer need to enter your username and password.

What are the benefits?

  • Completely free to advisers
  • Easy to use and set up
  • It allows access to Assureweb and provider sites without the use of multiple usernames and passwords
  • You can carry your Assureweb quote data seamlessly into the provider's site without having to enter your provider login details as part of the process.
  • Saves time when applying for new business via provider websites using your Assureweb quote. You can carry your Assureweb quote data seamlessly into the provider's site without having to enter your provider login details as part of the process.

How do I get one?
Go to www.unipass.co.uk and follow the instructions on the site.

What do I do when I have one?
Click on the "Login with Unipass" button on our login page and follow the instructions to associate your certificate with your Assureweb account. This only needs to be completed once. In future you can log in automatically using the "Login with Unipass" button.

Can I still use my username and password?
Yes, you still have the option to log in as previously, and you will need to use your username and password if you want to use Assureweb on a different computer to the one holding your Unipass.

What if I change firms?
You will need to register for a new certificate with OSIS and revoke the existing one. You will then have to associate your new certificate. Visit www.unipass.co.uk for more details.

Who should I contact if I'm having problems?
For general problems with your Unipass certificate you should contact the Unipass helpdesk on 0871 22 12345. If your problem is specific to using your Unipass certificate to access Assureweb you should contact the Assureweb helpdesk on 0345 408 4022.

What if I receive an error message when I try to associate or use my certificate?
An error message could be displayed for a number of reasons:

  • The certificate was not issued by Unipass
  • The certificate has expired
  • The certificate has been revoked
  • No certificate has been selected
  • No certificates are held
  • There are problems with your internet or intranet connections

If an error message occurs whilst you are attempting to associate or use your certificate, you should close the browser session and start again. You can then try again or use your username and password to log in.

Who are OSIS?
OSIS stands for Origo Secure Internet Services. Origo is an industry-owned body launched by sixteen of the UK's leading life assurance companies in June 1989 to facilitate the development of electronic trading between principals and agents for Life, Pensions and Collective Investment business.

Origo's main purpose is to drive forward the adoption of e-business in the financial services sector by creating a standards-based, competitive and secure trading environment in which industry goals are being met.